Senior Field Application Engineer, APAC, Singapore
Drive smart lighting innovation in APAC! Join Casambi as Senior Field Application Engineer—lead, support, and shape the future of wireless lighting. Ready to make an impact? Apply now!
Casambi is looking for a senior field application engineer who will provide technical support to Casambi’s partners, across the manufacturers, luminaire partners, system integrators, specifiers across APAC.
Responsibilities
- Lead and supervise team of other Field Application Engineers across APAC.
- Provide technical support to Casambi projects across APAC via email, phone call, video calls and on-site visits (Singapore only).
- Able to communicate clearly with international customers in verbal and written English and Mandarin.
- Work with escalation points with the global Technical Support team to drive the resolution of complex issues.
- Provide technical support and onboarding to Casambi Ecosystem partners, enabling them to effectively utilise our platform and services.
- RMA products investigation for Casambi products across APAC.
- Design, specify and provide smart lighting controls design solution, meeting client expectations and adhering to company standards.
- Design, develop and manage Casambi solutions for various lighting applications and verticals across APAC.
- Collaborate with APAC Sales team to ensure smooth customer journey from Sales team to Design.
- Specify Casambi’s wireless lighting control solutions to projects in the market.
- Work with global Specification Success team as a regional advocate for specifiers in APAC region.
Education
- Certification in Electrical Engineering, Lighting Technology, or a related technical discipline.
- 5-10 years of experience in lighting control systems, field applications, or commissioning roles.
- Strong command of English, both written and spoken.
- Strong command of Mandarin, spoken.
- Degree is preferred.
Technical Skills
- Proficient in providing hands-on demonstrations and explaining technical and functional details of lighting control systems.
- Proficient in handling and troubleshooting electrical products.
- Proven 5-7 years of technical expertise and experience in lighting and lighting controls such as DALI, KNX or DMX is a big plus.
- Experience with AutoCAD preferred.
- Prior working experience with electrical contractors and system integrators is a plus.
- Previous project experience from design stage to installation stage.
Soft Skills
- Excellent time management skills and ability to independently multitask and prioritize work.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-focused, solution-oriented mindset
- Attention to detail and technical problem-solving skills.
- Advanced proficiency required in Microsoft Office, Microsoft Teams and SharePoint.
Working time & Office
Monday – Friday, 9am – 6pm
Office located at Singapore.
#CasambiCareers #SmartLighting #LightingTechnology #WirelessLighting #FieldApplicationEngineer #APACJobs #SingaporeJobs #IoTLighting #TechCareersAPAC #InnovationInLighting
- Locations
- Singapore
Current job openings
Singapore
-
Our culture
We recognize the true value of having a diverse team – from all walks of life and from all parts of the world. At Casambi, you will be working with experienced colleagues and managers where personal and professional growth and development are nurtured. The very nature of technology is fast-paced and continually changing, much like Casambi – there is never a boring day with us!
-
Way of Working
Even with our high growth ambitions, we haven’t forgotten our startup roots and the agile way of working. We roll with, and embrace, the change! This means empowering and trusting our Casambians to work autonomously and not be afraid to pitch in with new ideas and ever better ways of doing things. We are a truly international team, so team members are often not even in the same location, which means that flexible attitude to remote working isn’t even in our conversation.
-
Strengths
We offer an award-winning disruptive solution to the lighting industry, so having a fast-growth mindset is paramount to our ambitious company goals. With an abundance of high tech knowledge and experience in our company, and with an inclusive, trusting and open attitude to trying out fresh new ideas, we are more than ready to retain our position as a global leader.
Why Join Us?
We are hugely ambitious with our goals, so we want people that will help drive our growth. In return, we offer an inspiring workplace uniquely suited to providing all you need to be successful as an employee, colleague, and industry professional. Join us on our journey – we are just getting started!
About Casambi
The Casambi solution is based on Bluetooth Low Energy, the state-of-the-art wireless technology and the only low power wireless technology in all modern smartphones, tablets and even smart watches, making it the only mainstream and future proof low power radio technology in the world. Bluetooth Low Energy was developed at Nokia Research Center where both founders Timo Pakkala and Elena Lehtimäki worked. That’s why Casambi has had the unique advantage in realizing the potential of Bluetooth Low Energy early on. Casambi started the development of the solution before there were any Bluetooth Low Energy devices on the market.