Technical Trainer & Field Application Specialist (APAC, Singapore)
Join us as a Technical Trainer & Field Application Specialist (APAC, Singapore) to deliver training, provide in-field support, and strengthen Casambi’s technical ecosystem.
The Technical Trainer & Field Application Specialist will deliver technical training and provide in-field support to ensure the successful implementation and operation of Casambi networks across APAC.
This role combines education, hands-on fieldwork, and customer enablement to strengthen Casambi’s regional ecosystem and uphold its reputation for technical excellence.
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Key Responsibilities:
Training & Education
• Deliver Casambi Fundamentals and Advanced Training sessions to customers, partners, and internal teams in both Online and in person. Travelling will be needed from time to time.
• Conduct hands-on workshops, online webinars, and certification programs in accordance with Casambi’s training framework.
• Maintain and regularly update training materials, demo kits, and documentation to reflect the latest product updates and best practices.
• Track and manage participant progress, feedback, and certification records.
• Support training-related marketing activity or partner enablement initiatives (e.g., Lunch & Learn sessions, technical seminars).
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Field Application & Technical Support
• Provide on-site and remote support for system setup, commissioning, and troubleshooting of Casambi networks.
• Conduct site evaluations, system checks, and post-installation reviews to ensure project quality and stability.
• Identify and document recurring field issues for escalation to Casambi’s global support or R&D teams.
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Cross-functional Collaboration
• Work closely with the support team to ensure consistent delivery of Casambi training and service quality.
• Provide feedback and insights from field experience to improve product documentation and training content.
• Represent Casambi at technical events, exhibitions, and customer demonstrations where appropriate.
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Job Requirements:
Education & Experience
• Certification in Electrical Engineering, Lighting Technology, or a related technical discipline.
• 3–5 years of experience in lighting control systems, field applications, or commissioning roles.
• Prior experience conducting technical training or customer workshops is highly desirable.
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Technical Skills
• Strong knowledge of Lighting control protocols, Bluetooth® Mesh networks, DALI, and DMX protocols.
• Familiarity with lighting fixture integration, drivers, sensors, electrical wiring and control devices.
• Competence in on-site troubleshooting and commissioning of lighting control systems.
• Proficiency in standard digital tools such as PowerPoint, Excel, and CRM/ticketing systems.
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Soft Skills
• Excellent verbal and written communication skills. Fluent in both English and Chinese.
• Strong interpersonal skills with a customer-focused, solution-oriented mindset.
• Ability to deliver engaging technical training and manage diverse audiences.
• Self-driven, detail-oriented, and capable of working independently and within regional teams.
• Willingness to travel within the APAC region (approx. 20–30%).
- Locations
- Singapore
Current job openings
Singapore
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Our culture
We recognize the true value of having a diverse team – from all walks of life and from all parts of the world. At Casambi, you will be working with experienced colleagues and managers where personal and professional growth and development are nurtured. The very nature of technology is fast-paced and continually changing, much like Casambi – there is never a boring day with us!
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Way of Working
Even with our high growth ambitions, we haven’t forgotten our startup roots and the agile way of working. We roll with, and embrace, the change! This means empowering and trusting our Casambians to work autonomously and not be afraid to pitch in with new ideas and ever better ways of doing things. We are a truly international team, so team members are often not even in the same location, which means that flexible attitude to remote working isn’t even in our conversation.
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Strengths
We offer an award-winning disruptive solution to the lighting industry, so having a fast-growth mindset is paramount to our ambitious company goals. With an abundance of high tech knowledge and experience in our company, and with an inclusive, trusting and open attitude to trying out fresh new ideas, we are more than ready to retain our position as a global leader.
Why Join Us?
We are hugely ambitious with our goals, so we want people that will help drive our growth. In return, we offer an inspiring workplace uniquely suited to providing all you need to be successful as an employee, colleague, and industry professional. Join us on our journey – we are just getting started!
About Casambi
The Casambi solution is based on Bluetooth Low Energy, the state-of-the-art wireless technology and the only low power wireless technology in all modern smartphones, tablets and even smart watches, making it the only mainstream and future proof low power radio technology in the world. Bluetooth Low Energy was developed at Nokia Research Center where both founders Timo Pakkala and Elena Lehtimäki worked. That’s why Casambi has had the unique advantage in realizing the potential of Bluetooth Low Energy early on. Casambi started the development of the solution before there were any Bluetooth Low Energy devices on the market.